Terms and Conditions

Legal Notice

All notices from Costumes NQ to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Costumes NQ shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:  Delivery shall be deemed to have been made by You to Costumes NQ five (5) days after the date sent.

 

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Costumes NQ. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Costumes NQ or any third party, except as expressly granted herein.

 

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Costumes NQ and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Costumes NQ believes that customer conduct violates applicable law or is harmful to the interests of Costumes NQ and its subsidiaries.

 

Privacy Policy

Costumes NQ use of personal information that you may submit to Costumes NQ through this Web site is governed by the Costumes NQ Privacy Policy.

 

Return Policy

Goods found to have a manufacturing defect will be replaced, however the Management of Costumes NQ reserve the right to refuse to refund should you change your mind. Claims for faulty stock should be reported to Costumes NQ within 3 days of the receipt of the goods and all claims must be approved prior to the return of the product, along with a copy of the invoice.

For hygienic reasons, no refund can be given on costumes, wigs, hats, masks, jewellery or any article which can be worn. No refund will be given on Seasonal Products after the end of that particular season, nor will part packages be accepted for return. No refund will be given on delivery costs or costs incurred by the customer in return of the goods. Costumes NQ will not accept responsibility for, nor refund the cost of goods that do not arrive in the condition that they were sold.

 

Store Hours

Customer service is available as defined on the Contact Us page of this Web site.

 

Void Where Prohibited

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Costumes NQ and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 

 

Miscellaneous

The Terms and Conditions constitute the entire agreement between you and Costumes NQ with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Costumes NQ with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Costumes NQ. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

 

Items unavailable or no longer available

Items that are unable to be supplied with the original order, the customer will be advised on the unavailability of items and will be given the opportunity to choose another item, place the items on backorder, hold the order and send the complete order when the items are available or cancel the item from the order.

If the items are placed on backorder, and the original order has been shipped, a freight charge for the backorder items will be charged to the customer for delivery. From time to time, items become no longer available by suppliers or are no longer stocked by Costumes NQ. In these instances, the customer will be notified and given the opportunity to change the item selection and pay the difference or cancel the item from the order. If the customer chooses to cancel the item, a full refund for the item will be given.